Frequently Asked Questions

What equipment do I need to use the WHERE service?
Your mobile phone must be able to send and receive text messages, and your wireless carrier must provide you with text messaging service.

What wireless carriers are supported?
WHERE services are available on the following carrier networks:

  • Alltel
  • AT&T
  • Boost
  • Nextel
  • Sprint PCS
  • T-Mobile
  • US Cellular
  • Verizon Wireless
  • Dobson Cellular Systems
  • Cellular One

How much will I be charged to use WHERE on my mobile phone?
Your mobile carrier may charge you standard text messaging rates, based on your contract. WHERE provides its services for no additional cost beyond that standard rate.

How do I use the service?
It's easy...just send a text message to WHERE with a keyword and your location. For example, H02458 will send you the Hotels near 02458. Visit the help page for detailed examples.

What kinds of things can I search for?
You can search for the following categories of businesses:
Restaurants, Coffee Shops, ATMs, Gas Stations, and Hotels

Where does WHERE get its data from?
WHERE has a subscription to a major point of interest database. This database is a gigantic yellow pages directory that is constantly updated to keep the information current.

How long does it take to receive a message?
You should receive a text message within a couple of minutes. The actual delivery time will vary depending on your wireless carrier.

Can I use WHERE outside the U.S.?
No. At this time, WHERE services are only available within the U.S.