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Help and Examples
Quick Start Guide: 1) Read the Terms and Conditions Examples: Find the nearest... Dunkin Donuts Common Questions: What format do I use to send messages?Troubleshooting: Why didn't I receive any results?
1) Read the Terms and Conditions Please read our terms and conditions before using the WHERE service. 2) Request the info you need
3) Search again If you want to perform another search, there is no need to re-enter your address. WHERE will remember it for you. For example, if you want to find a Blockbuster Video store after performing the search above, just enter: blockbuster
Let's say you are vacationing in Tampa, Florida. To find a business, you can search by the city and state (tampa fl), or look for a street sign to find your exact address. Here's how those searches would look: Note that in each of these examples, using the exact address (609 platt st) will give more precise results.
Where can I find a full list of shortcut letters (A=ATM, G=Gas, etc)? There are five shortcut letters: F = Food C = Coffee H = Hotel G = Gas A = ATM
What format do I use to send messages? Use this format: [business name or category] [location] [location] can be any of the following: Zip code: 01701 City and state: tampa fl Full address: 609 platt st tampa fl Blank (If address was entered for a previous search) Can I search by partial words, like "mcdon" for McDonalds? Yes. In fact, searching by partial words often yields better results, because it accommodates variation in how businesses list themselves in the yellow pages (McDonalds, McDonald's, Mc Donalds...). Do I have to enter my address every time? No. WHERE will automatically remember your address from the last query you sent. Some users find it convenient to set their current address before performing a search. To do this, send a message to WHERE with your address and nothing else: 609 platt st tampa fl Then you can perform subsequent searches simply by typing the shortcut letter, or the shortcut letter plus the business name: C (or) C Dunkin How are the search results ordered? They are ordered by distance from the address you supplied (nearest locations shown first). How wide of an area does WHERE search? A 50 mile radius from the location you specify.
Why didn't I get any results? There are several reasons that WHERE may fail to return results:
Occasionally, when you use a city name or zip code to specify your address, you may get locations that aren't the closest to where you are. Some cities and zip codes cover large areas, so searching by full address usually give more precise results. Why did it take so long for the results to arrive? WHERE sends your reply within seconds of receiving it. Depending on network conditions, reception, and your carriers routing, it may take the text message a longer time to arrive.
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